Shipping & Returns

Shop Order Details:

  • Our lapel pins take 3-4 business days to ship from the time the order is received. 
  • Our shop accepts all major credit cards through our secure payment processing system. Paypal is also accepted. 
  • We are a small business and some orders may take longer than others, we appreciate your support and patience.

Shipping:

General shipping times are below;

USA/Domestic Standard Shipping

5-10 business days via USPS Mail with tracking. 

Canada

7-21 business days with tracking.

Worldwide

10-20 business days without tracking.

  • Expedited shipping currently not available for international shipping.
  • Due to the different type of products, your order may arrive in different packages.
  • Tracking info will be emailed to you once your package has shipped.

UPS also available. Please note that due to COVID-19 some shipping times my be longer than expected. 

 

IMPORTANT: Please make sure the shipping information provided is correct. If your address can not be verified as valid by USPS, you will be contacted to verify or update your information. This will cause a delay in processing your order. If you do not respond within 3 days, your order will be canceled and a refund will be issued.

Returns/Exchanges:

  • We accept returns and exchanges. Please contact us within 7 days of receipt of your item. Items should be returned to us within 14 days.
  • For exchanges, a replacement will not be shipped until we have received item.
  • ELC Essentials is not responsible for the mishandling of or lost packages by USPS. Nor are we responsible for incorrect info given at the time of checkout.
  • Please verify all of your information (i.e., color, size, address, email, etc.) before completing your purchase.
  • If for any reason your package is returned back to ELC Essentials, you will be refunded' You will be notified by the email provided. If you wish to receive your package, before being refunded, you will be responsible for any shipping fees incurred. 
  • For any additional questions regarding returns or if you have any further questions, please email us at elcessential@gmail.com